Your advantage: Our reliable customer support
When things get stuck or you have questions – we're here. Our team supports you with all matters relating to your inquiry, order or delivery. Fast, direct and solution-oriented.
We're happy to help with your questions:
Direct contact
Vanessa Niestroj
+49 (0)69 175 36 99-60 | Available daily: 09:30 AM - 5:00 PM
Help Center
Find answers to the most frequently asked questions around the clock in our Help Center.
Our team speaks the following languages:
- German
- English
- French
- Polish
- Dutch
"I'm Vanessa and I lead all buyer inquiries. I'm happy to help you personally or connect you with the right contact person for all questions about your inquiry or order."
Support for sellers
As a seller, you're in good hands with us too. Whether setting up new offers, communicating with buyers, or processing orders – we're ready. Need support uploading your products? Contact our seller support at [email protected]
Discover more benefits of Solartraders
Smart Price Comparison
Find the best deals in seconds – from 70 verified wholesalers & manufacturers across Europe. Compare prices and availability without switching platforms.
Secure Payment & Shipping
Pay flexibly – with Buyer Protection or advance payment – always with a secure process. Delivery comes directly from verified distributors – fast and reliable.
Secure Transactions
Trade exclusively with verified B2B companies. Clear processes, documented communication and transparent ordering steps create security – from the first enquiry to the successful deal.
