Your advantages at Solartraders
Shop safely – it's that simple
"Trust is everything in the solar business. That's why we've been offering our free Buyer Protection for years, which provides extra security especially for larger amounts. Fair and transparent for both sides."
Our payment methods
Prepayment
You pay the invoice amount in advance, and the goods are shipped to you after payment is received. The industry standard, fast and reliable.
Buyer Protection
With Buyer Protection, your money remains safely in a Buyer Protection account throughout the entire transaction. Once you've received and checked the goods, you release the payment. Maximum security.
How do the payment methods work?
Prepayment | Buyer Protection | |
|---|---|---|
| free | free | |
| Minimum order value | from €100 | from €2,500 |
| Payment | to seller | into Buyer Protection account |
| Delivery | after payment received | after payment received |
| Security | Industry standard | Very high |
Buyer Protection in detail
Our free service for even more security.
How can I use Buyer Protection?
Starting from a minimum order value of €2,500, our free service is available. Here's how to proceed:
- Select "Buyer Protection" at checkout
- Transfer the amount to the Buyer Protection account at Deutsche Volksbank Frankfurt.
- Receive the ordered goods and check your delivery.
- Only after your approval is the amount released to the seller.
Safe is safe.
What about shipping?
Fast, reliable, predictable.
Your goods arrive safely – whether to the construction site, the warehouse, or directly to the customer. Shipping is handled by our sellers themselves – many work with established freight companies, some with tools like Cargoboard. All sellers have their logistics under control and deliver promptly.
Here's how it normally works:
Shipping direct from seller · Delivery 1-3 business days nationally · Tracking numbers often automatic · Pickup by arrangement possible
Register for freeDelivery times at a glance
Non-binding standard transit times (typical, but non-binding)
Shipping type | National | International |
|---|---|---|
| Parcel shipping | 1-3 business days | 3-6 business days |
| Groupage (1-3 pallets) | 1-3 business days | 3-7 business days |
| LTL / FTL (Partial/Full load) | 1-2 business days | 2-5 business days |
All information applies without picking – as a rough guide. The exact delivery process may vary depending on the seller, region and order.
Discover more benefits of Solartraders
Smart Price Comparison
Find the best deals in seconds – from 70 verified wholesalers & manufacturers across Europe. Compare prices and availability without switching platforms.
Customer Service
Our dedicated support team is here to help with any questions or concerns, ensuring your shopping experience is smooth and satisfactory.
Secure Transactions
Trade exclusively with verified B2B companies. Clear processes, documented communication and transparent ordering steps create security – from the first enquiry to the successful deal.
